Text Messaging Privacy Policy

Effective Date: 09/21/2024

At Upstate Mediation Services, we are committed to protecting your privacy. This Text Messaging Privacy Policy outlines how we collect, use, and protect your information in connection with our text messaging services. By providing your mobile number, you consent to the terms outlined in this policy.

1. Information We Collect

When you opt-in to receive text messages from us, we may collect the following information:

• Your mobile phone number
• Any additional information you voluntarily provide (e.g., name, email)

2. How We Use Your Information

We use your information for the following purposes:

• To send you updates, promotions, and other communications related to our services
• To respond to your inquiries and provide customer support
• To improve our messaging services and user experience

3. Opting In and Out

By providing your mobile number, you consent to receive automated text messages from us. You may opt-out at any time by replying "STOP" to any text message you receive from us. After opting out, you will no longer receive messages unless you opt back in.

4. Message Frequency

The frequency of messages may vary based on the services you have opted into. We will provide you with an estimated frequency of messages when you sign up.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website or conducting our business, provided they agree to keep this information confidential. No mobile information will be shared with third parties for marketing and/or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

6. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Compliance with 10 DLC and Campaign Registry

We comply with all applicable laws and regulations regarding text messaging, including the 10 DLC requirements and Campaign Registry guidelines. We ensure that all messages sent are compliant with these regulations to protect your rights and privacy.

8. Changes to This Policy

We may update this Text Messaging Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our text messaging services after any changes indicates your acceptance of the updated policy.

9. Standard Message and Data Rates

By using our service, you acknowledge that message and data rates may apply as per your mobile carrier's terms. You are responsible for any charges incurred as a result of receiving messages.

10. Contact Us

If you have any questions about this Text Messaging Privacy Policy, please contact us at:

Upstate Mediation Services
admin@upstatemediationservices.com
(855) 926-3143
1202 NE McClain Rd Bldg #7, Bentonville, AR 72712

Terms and Conditions for Mass Text Messaging

Effective Date: 09/20/2024

Welcome to our mass text messaging service. By using this service, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our service.

1. Acceptance of Terms

By subscribing to our mass text messaging service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

2. Service Description

Our mass text messaging service allows users to send promotional, informational, or transactional messages to a list of subscribers via SMS.

3. Eligibility

To use our service, you must be at least 18 years old or have the consent of a parent or guardian. By using our service, you represent that you meet these eligibility requirements.

4. Consent to Receive Messages

You must obtain prior express consent from individuals before sending messages to their mobile numbers. By subscribing to our service, you represent and warrant that you have obtained the necessary consent.

5. Message Frequency

The frequency of messages may vary. You will be notified of any changes to the frequency of messages you receive.

6. Opt-Out Procedure

Subscribers may opt out of receiving messages at any time by replying with "STOP" or following the opt-out instructions provided in the messages. Upon receiving an opt-out request, we will remove you from our messaging list within a reasonable timeframe.

7. Standard Message and Data Rates

By using our service, you acknowledge that message and data rates may apply as per your mobile carrier's terms. You are responsible for any charges incurred as a result of receiving messages.